Privacy Policy
Effective Date: 10/09/2024
Last Updated: 5/09/2025
I-Lotus Homes values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us in relation to property sales,management, and related services.
1. Information We Collect
We collect information necessary to provide our real estate services, including:
a. Personal Information:
• Full name
• Email address
• Phone number(s)
• Postal address
• Identification documents (e.g., passport, driver’s license, national ID)
• Financial details for transactions (e.g., proof of funds, bank details for deposits/refunds)
• Employment and income information (where required for rental applications)
b. Property-Related Information:
• Property ownership records
• Property preferences and search criteria
• Maintenance requests and history
c. Non-Personal Information:
• IP address and browser type
• Device type and operating system
• Website usage data and browsing history on our site
2. How We Use Your Information
We use your information for purposes including:
• Facilitating property sales, purchases,and management
• Preparing and processing contracts, and legal documentation
• Conducting credit, background, and reference checks (with your consent)
• Managing property maintenance and repairs
• Communicating with you about property listings, viewings, and offers
• Sending newsletters, updates, and promotional material (you can opt out at any time)
• Complying with legal, regulatory, and anti-money laundering requirements
3. Sharing Your Information
We do not sell your personal information. We may share it with:
• Legal representatives, mortgage brokers, and financial institutions (as part of a transaction)
• Service providers and contractors (e.g., maintenance staff, photographers)
• Government bodies and regulatory authorities when legally required
• Credit and reference agencies for rental applications (with your consent)
4. Data Retention
We retain personal information only as long as necessary for:
• Completing transactions or tenancy agreements
• Meeting legal and regulatory requirements
• Maintaining accurate property records for our business
5. Security of Your Information
We use physical, electronic, and procedural safeguards to protect your data. However, no data transmission over the internet can be guaranteed 100% secure.
6. Your Rights
You may have the right to:
• Access, update, or correct your personal information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent to processing
• Object to certain uses of your data
To exercise these rights, contact us at info@ilotushomes.com
7. Cookies and Website Tracking
We may use cookies to:
• Improve website performance and user experience
• Track browsing behavior for analytics
• Display relevant property listings and marketing offers
You can manage cookies through your browser settings.
8. Third-Party Links
Our website may link to third-party websites (e.g., mortgage calculators, legal service providers). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
I-Lotus Homes Ltd
Email: info@ilotushomes.com
Phone: +2349044441222
Address: E2329 HFP Mall, By Abraham Adesanya, Lekki- Epe Express Way, Lagos
Effective Date: 10/09/2024
Last Updated: 5/09/2025
I-Lotus Homes values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us in relation to property sales,management, and related services.
1. Information We Collect
We collect information necessary to provide our real estate services, including:
a. Personal Information:
• Full name
• Email address
• Phone number(s)
• Postal address
• Identification documents (e.g., passport, driver’s license, national ID)
• Financial details for transactions (e.g., proof of funds, bank details for deposits/refunds)
• Employment and income information (where required for rental applications)
b. Property-Related Information:
• Property ownership records
• Property preferences and search criteria
• Maintenance requests and history
c. Non-Personal Information:
• IP address and browser type
• Device type and operating system
• Website usage data and browsing history on our site
2. How We Use Your Information
We use your information for purposes including:
• Facilitating property sales, purchases,and management
• Preparing and processing contracts, and legal documentation
• Conducting credit, background, and reference checks (with your consent)
• Managing property maintenance and repairs
• Communicating with you about property listings, viewings, and offers
• Sending newsletters, updates, and promotional material (you can opt out at any time)
• Complying with legal, regulatory, and anti-money laundering requirements
3. Sharing Your Information
We do not sell your personal information. We may share it with:
• Legal representatives, mortgage brokers, and financial institutions (as part of a transaction)
• Service providers and contractors (e.g., maintenance staff, photographers)
• Government bodies and regulatory authorities when legally required
• Credit and reference agencies for rental applications (with your consent)
4. Data Retention
We retain personal information only as long as necessary for:
• Completing transactions or tenancy agreements
• Meeting legal and regulatory requirements
• Maintaining accurate property records for our business
5. Security of Your Information
We use physical, electronic, and procedural safeguards to protect your data. However, no data transmission over the internet can be guaranteed 100% secure.
6. Your Rights
You may have the right to:
• Access, update, or correct your personal information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent to processing
• Object to certain uses of your data
To exercise these rights, contact us at info@ilotushomes.com
7. Cookies and Website Tracking
We may use cookies to:
• Improve website performance and user experience
• Track browsing behavior for analytics
• Display relevant property listings and marketing offers
You can manage cookies through your browser settings.
8. Third-Party Links
Our website may link to third-party websites (e.g., mortgage calculators, legal service providers). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
I-Lotus Homes Ltd
Email: info@ilotushomes.com
Phone: +2349044441222
Address: E2329 HFP Mall, By Abraham Adesanya, Lekki- Epe Express Way, Lagos